クチコミ - きのくにや旅館 本館 (Kinokuniya Ryokan) @ Hakone

Hakoneのきのくにや旅館 本館 (Kinokuniya Ryokan) 実際の宿泊者が投稿したホテルのクチコミ. 客室 地図 料金 施設・設備 連絡先.

客室

周辺スポット

施設・設備

人気の設備・サービス

  • ガーデン
  • ショップ

対応言語

  • 日本語

インターネット・Wi-Fi

  • Wi-Fi（共有エリア内）
  • 全室Wi-Fi無料

アクティビティ・リラクゼーション

  • カラオケ
  • ジェットバス
  • マッサージ
  • ガーデン
  • テニスコート
  • 卓球
  • サウナ
  • ハイキングコース

プール・温浴施設

  • 温泉

食事・ドリンク・スナック類

  • 自動販売機

館内施設・便利なサービス

  • ショップ
  • 喫煙所
  • 全館禁煙
  • 荷物預かりサービス
  • 清掃（毎日）

スポーツ設備

  • ゴルフコース（3km圏内）

子ども向け設備・サービス

  • ファミリールーム

その他サービス

  • エレベーター
  • ペット可
  • 車椅子OK

交通アクセス

  • タクシーサービス
  • 駐車場（敷地内）
  • 駐車場（近隣）
  • 駐車場（無料）

全室で利用可

  • エアコン
  • 飲料水ボトル（無料）
  • 冷蔵庫
  • タオル
  • 禁煙
  • トイレタリー
  • 薄型TV

Photo

photo
photo
photo
photo

クチコミ

3.6
食事が、お品書きと違ったので確認してもらったのですが、誰も答えてくれませんでした。 貸切のお風呂も、写真より圧倒的に狭く、お湯もぬるくて、金額と比べて非常に割に合わなかったです。 さらに表示
8.4
非常に満足
老舗と聞いて期待していたが施設の花は造花、露天風呂も小さかったし夜の10時までしか入れかなったのでもっと夜遅くまでやってほしかった。Wi-Fiは個室では使えない。 さらに表示
4.8
以前２回訪れた時より風呂が少なくなってたのは とても残念！！いい泉質と風呂が一番の売りだから。相変わらず2種類のお湯はとても良かったです。残念なことはもう一つ。夜ご飯付きのプランが無くて外食しなければならなかった。 スタッフ不足が原因と思われるが、朝のブッフェのようにバイキング形式にしたら？と思った。 部屋食を希望する人こそ断ってでも。 急遽一人旅になったが予約したのは二人分。 先払いした為に払い戻しはされなかったが、 元々、夜ご飯付きプランではないので、 食事の材料を無駄にさせてはいないので 返金も考えて欲しかった。 さらに表示
7.6
すごく良い
改装工事中とはいえ、浴室のカラン、シャワーの水量が極端に少ない。その状態ても使えるシャワーが3カ所しかない。到着時、スタッフの対応は親切だったが、致し方ない不具合の部分は使用前に説明が欲しかった。食事は美味しかったが、品書きの日付、平成の年が昨年のそれになっており、チェックの甘さが感じられた。噴火の影響で大変で応援はしたいが、旅館としての誠意は今ひとつ、と感じられた。 さらに表示
10.0
最高!
Located in the wood this place have such a unique atmosphere. Style of rooms, eating, clothing - all of it makes you feel true Japanese atmosphere. Staff is really kind and helpful, even helping with unusual food at the dinner time and wearing yukata) Garden and nature around are peaceful and beautiful. We spend here jast 1 nigh in traditional Japanese room with dinner and breakfast and it was one of the best of our Japanese trip experience. Think we should stay here for two or three nights to waks around hakone more. P. S Also we was happy to see snow in the garden at the beginning of the April. But cold weather is not a problem, because of a nice onsen in this ryokan. さらに表示
10.0
最高!
The ryokan situated near the bus station, and can be reached less than 5 minutes. The staffs are friendly and the food are superb. There is also free outdoor onsen for those who need to relax in the ryokan. Overall I'm satisfied. さらに表示
9.2
最高!
Traditional japanesese hotel with very nice traditional decoration. We are very love your decoration ,nice food and Nice staff. さらに表示
2.8
I have stayed in a few other ryokans at the 5 lakes. This is the worst ryokan i have encountered. Terrible onsen condition and food quality is below standard (not tasty at all). Bathing facilities at their public onsen is at 20% capacity, i.e. there are 10 shower stations, but only 2 are working. Onsen is not well maintained, very dirty and murky. Location wise, no nearby convenient stores, but it's around 5-7 stops away from the piers. Staff gave an English guide, but cross out compliementary 30 mins private onsen, and said it's no longer available. I booked this ryokan because of the reviews for private onsen. Very disappointed, especially after staying for 2 nights. さらに表示
8.0
非常に満足
Nov 2017 - two nights at the Kinokuniya ryokan in Ashinoyu which is a traditional ryokan of sufficient size to attract a good chef who provided us with hugely generous amounts of fresh sashimi and excellent meals in the morning and evenings. Yoshida was especially helpful amongst the generally lovely staff - he speaks good English. The onsen is adequate but in need of refurbishment and the old onsen which can be hired privately is a unique experience with an all wooden tub for two. Location is remote but ideal for Lake Ashi and other attractions on the bus route around Hakone. さらに表示
8.0
非常に満足
We thoroughly enjoyed our stay here. It was quite a long way from the station, but was very easy to find. The staff are excellent and are so welcoming. The dinner was amazing and looked very pretty. Overall I would recommend anyone to stay here if they want to experience a more traditional and authentic Japanese experience. さらに表示
9.2
最高!
I was on the fence about whether or not to splurge on a ryokan experience, but this place was EXACTLY what I was hoping for! The staff are so warm and friendly, the food was incredible and plentiful, and the variety of onsen were fabulous. There are two public baths to use any time, with outdoor and indoor pools, as well as three different private baths that you can reserve. Located up in the mountain, surrounded by snow, this was the romantic, traditional Japanese experience I was hoping for, and it was absolutely worth the splurge. I highly recommend it! さらに表示
10.0
最高!
Our short stay (only 1 night) at Kinokuniya Ryokan Hotel was more than perfect. It was absolutely amazing, starting with getting there, the staff welcoming, the traditional room, the indoor and outdoor baths and finishing with the best traditional dinner ever. We'll definitely go back if we'll visit Japan again. To get to Ashinoyu, where Kinokuniya Ryokan Hotel is located, we stopped at Odawara. From here one has 2 options: 1-a bus from the Odawara train station (1200 yen/per, approx 1 hr) and 2-take the Odakyu Romancecar (take less time, but other trains are available) (620 yen/per ticket + 200 yen/per romance-car ticket from the train) and stop at Hakoneitabashi; from here take the cable-car train (for Gora direction) and stop at Kowakidani Station; from here hike 5 km (1 hr) by foot on the main street or wait for the bus. The second option is for one to experience this cable car train. さらに表示
2.8
Very old and in need of major repairs. Front concrete steps are falling apart, old furniture all around, very eclectic wall hangings, Torn wall paper, current construction in garden, Moldy and mildew smells in the annex where we stayed. And most of all the location was isolated with abandoned buildings, that once were dormitories for workers, trash and no landscape anywhere. No where to walk! We paid $300/ni and was very disappointed with the location, food, facilities. The Onsen is not clean and ran out of hot water to shower. Outdoor Onsen are 2 pottery pots to fit 2 people. Please read all the negative reviews as they are legit! Stayed in another Ryokan for $120/ni which was much better accommodations! さらに表示
7.7
すごく良い
Staff were extremely helpful and receptionist spoke good english (in Japanese standard). Standard of food was ok, not great (but given the price, we couldn't ask for more). There were a few indoor and outdoor, private and public baths for visitors to choose. Though they were not big, but were enough to give us a comfortably bath. One thing to note is the water heater in our room which went out of order - we couldn't have hot shower in our own room. Overall it's an ok experience さらに表示
8.8
非常に満足
You need to take a bus to get there. There is a public onsen and a private onsen that you can enjoy with your family alone. The onsen dinner is excellent さらに表示
8.4
非常に満足
A wonderful experience in a more traditional style hotel ... loved the outside onsen さらに表示

宿泊施設ポリシー

チェックイン/チェックアウト

  • チェックイン開始時間: 14:00
  • チェックイン最終時間: 17:00
  • チェックアウト開始時間: 08:00
  • チェックアウト最終時間: 10:00
  • フロント受付終了時間: 19:00

交通アクセス

  • 市街地までの距離: 15km

施設・設備

  • 禁煙室/禁煙フロアの有無: YES
  • 客室数: 25
  • 客室の電圧 （ボルト数）: 100
  • 建築年: 1989

地図

足柄下郡箱根町芦之湯8番地, 箱根, 箱根, 日本, 250-0523